What is "subsidy password" or "subsidy code"?

The subsidy code is the name given by Motorola to an eight (8) digit unlock code. This is the number you need to unlock your phone. When you try to use your Motorola phone with a company other than the original, the phone will display this message. We can generate your subsidy code using your IMEI.

Which payment options do you accept?

For online payment, we accept PayPal to handle all payments. By using PayPal, you can be sure your payment is being processed by the largest and safest payment platform on the Internet.

How much does this service cost?

The remote unlock service for your Motorola phone, -whatever the type-, is only $9.99.

How long does it take the code to come through?

It depends on you. Once you have made your payment through PayPal and this has been verified (this is usually instantly), it normally takes from 10 to 60 minutes for your code to come through. After that, an e-mail will be sent to you with the unlock code, which will unlock your phone for ever, once you have entered the corresponding number. Ours is the fastest service in the market. If you order at night or on weekends, there may be some delay.

Which types can be unlocked by IMEI?

Absolutely all Motorola types can be unlocked by IMEI, including the latest ones. Guaranteed: if we cannot provide your unlock code, you will receive a full refund.

My phone type is not on your list. Can you unlock it?

Surely we can. Contact us and we will include your type on our list.

Is phone unlocking legal?

Phone unlocking is completely legal in most countries, including USA, Canada, England, Ireland, France, Germany, Spain, and in most Latin American countries. It is the customer's responsibility to make sure whether phone unlocking is legal in their own country.

Does your service unlock phones that have been stolen?

When a phone is reported stolen, the IMEI number is listed as invalid and such phone becomes banned. Changing an IMEI number is completely illegal in most countries. Our service does not change the IMEI number. Nor will allow you to make use of stolen phones or of those which have become banned.

Can I receive a refund if the service does not work?

Absolutely. If we are not able to generate your unlock code, you will receive a full refund within 24 hours. No refunds will be issued in those cases in which the IMEI number has been incorrectly entered.

 
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